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A1 Sports MH
A1 Sports MH
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Terms and Conditions

 

1. Introduction

Welcome to A1 Sport MH. These Terms & Conditions (“Terms”) govern your purchase of cricket bats, sports gear, and any other products offered by us via Facebook, our website, or other platforms. By placing an order, you agree to be bound by these Terms.

Business name: A1 Sport MH
Contact: (your email / phone / address)
Products: Cricket bats, protective gear, accessories, etc.

2. Orders & Acceptance

  1. All orders are subject to acceptance by A1 Sport MH. We reserve the right to refuse or cancel any order for any reason (e.g., out-of-stock, pricing error, suspicion of fraud).
     
  2. When you place an order, you will receive an acknowledgment (e.g. via message or email). This acknowledgment does not confirm acceptance. We will send a separate confirmation (e.g. “Order Confirmed”) when we accept your order.
     
  3. The contract between you and A1 Sport MH comes into existence only once we send the Order Confirmation and dispatch the items.
     

3. Prices & Payment

  1. All prices are as quoted on the product listing, in the currency shown (e.g. USD or local currency).
     
  2. Prices are exclusive of shipping, taxes, customs duties, or other charges, unless explicitly stated. You are responsible for any such fees.
     
  3. We accept payment via the methods we list (e.g. bank transfer, PayPal, mobile payment, credit/debit cards). Payment is due at the time you place the order (or as otherwise stated).
     
  4. If payment fails or is declined, we may cancel the order.
     

4. Shipping & Delivery

  1. We will dispatch items within the estimated time frame provided in the listing (e.g. “2–5 business days”).
     
  2. Delivery times are estimates. We are not liable for delays caused by courier services, customs clearance, or unforeseen events.
     
  3. Risk of loss or damage to the goods generally passes to you once the goods have been delivered to the carrier.
     
  4. You must inspect goods upon delivery and notify us immediately (within X days) of any damage, defect, or missing items. If you fail to comply, you may lose your rights to return or refund.
     

5. Returns, Refunds & Exchanges

  1. We accept returns or exchanges only if conditions are met (e.g. item unused, in original packaging, within X days of receipt).
     
  2. To request a return or exchange, you must contact us (provide your order number, photos, description).
     
  3. You are responsible for return shipping costs, unless the return is due to our error (wrong item, defect).
     
  4. Once we receive and inspect the returned item, we will issue a refund (to the original payment method) minus any shipping or restocking fees (if applicable).
     
  5. Refund processing takes X days after we approve the return.
     

6. Product Descriptions & Warranties

  1. We try to describe all products accurately (size, weight, materials, colors). However, slight variations can occur (e.g. color shade, wood grain).
     
  2. We do not make guarantees beyond those stated explicitly in our product listing.
     
  3. Our liability is limited to the purchase price of the goods.
     

7. Intellectual Property

  1. All content on our product listings (images, logos, texts) is owned by or licensed to A1 Sport MH.
     
  2. You may not reproduce, distribute, or create derivative works from our images, texts, or logos without our permission.
     

8. Limitation of Liability

  1. To the maximum extent permitted by law, A1 Sport MH will not be liable for:
     
    • Indirect, incidental, special, punitive, or consequential damages,
       
    • Loss of profits, data, or goodwill,
       
    • Any damages beyond the amount you paid for the product.
       

  1. Our total liability under these Terms shall not exceed the amount you paid for the item in question.
     

9. Indemnification

You agree to indemnify, defend, and hold harmless A1 Sport MH, its officers, employees, agents, and affiliates from any claim, demand, liability, loss, damages, or expenses (including legal fees) arising from (a) your use of the products, (b) your breach of these Terms, or (c) your violation of law or rights of a third party.

10. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of the state or country where A1 Sport MH is registered (specify).
     
  2. Any disputes arising under or in connection with these Terms shall be resolved:
     
    • by amicable negotiation, or
       
    • if unresolved, in courts or arbitration of the said jurisdiction.
       

11. Modifications

We may revise these Terms at any time. The revised version will be effective from the date it is posted (or notified) to you. Your continued purchase or use after that constitutes acceptance.

12. Miscellaneous

  1. If any provision of these Terms is invalid or unenforceable, the remainder shall continue in full force and effect.
     
  2. Headings are for convenience only and do not affect interpretation.
     
  3. Nothing in these Terms shall confer rights on third parties unless expressly stated.
     

Return and Refund Policy

 

1. Eligibility for Returns

  • You have 7 days (or a different number you choose, e.g. 14 or 30 days) from the date you receive the item to request a return.
     
  • To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging (including accessories, tags, protective coverings, etc.).
     
  • Products that are custom-made, engraved, or cleared as final sale cannot be returned unless they arrive defective or damaged.
     

2. How to Request a Return

  1. Contact us via Facebook Messenger, email, or phone, with your order number, a description of the issue, and photos if applicable.
     
  2. We will review your request. If approved, we will provide you with return instructions and a return shipping address.
     
  3. You must ship the item back within 3 business days of receiving the return approval.
     

3. Return Shipping & Cost

  • The buyer is responsible for the cost of return shipping, unless the return is due to an error on our part (wrong item shipped, damaged on arrival, etc.).
     
  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
     

4. Inspection & Refunds

  • Once your return is received and inspected, we will notify you via email or message that we have received the item.
     
  • We will inspect the condition of the item. If it meets our return policy criteria, we will approve your refund.
     
  • Refunds will be processed to your original payment method within 7–14 business days (or whatever timeline you adopt).
     
  • In some cases, a partial refund may be granted (for example, if the item shows signs of use, missing parts, or damage beyond “unused” condition).
     

5. Exchanges

  • If you received a defective, damaged, or wrong item, we will gladly exchange it (subject to availability).
     
  • Contact us with photos and a description of the defect or error. Once approved, we will send you the replacement at no extra cost (including shipping).
     

6. Late or Missing Refunds

  • If you haven’t received your refund after the processing period, please check with your bank or credit card company. It may take additional time to post.
     
  • If after that you still haven’t received a refund, contact us at [your contact email/phone].
     

7. Items Damaged on Arrival

  • Please inspect your order upon delivery.
     
  • If items are damaged in transit, contact us within 2 days with photographic evidence. We will arrange a replacement or refund as appropriate.
     

8. Cancellation

  • Orders can be canceled before they are shipped. Once shipped, the order cannot be canceled; the return policy must be used instead.
     
  • If a cancellation is accepted, refunds will be processed as per our refund time frame.
     

9. Policy Changes

We reserve the right to change or update this Return & Refund Policy at any time. The date at the top will reflect the latest version.

Copyright © 2025 A1 Sports MH - All Rights Reserved.

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